









Free VIC Metro standard shipping on orders over $79
Estimated to be delivered within 1-3 business days.
Free QLD/NSW/TAS Metro standard shipping on orders over $129
Estimated to be delivered within 3-5 business days.
Fuel your dog’s vitality with ZIWI PEAK Steam Dried Beef, a premium recipe crafted with ethically sourced New Zealand ingredients.
This complete and balanced meal is perfect for any life stage. It supports growing puppies and provides vital nutrients for aging seniors.
Featuring 85% premium raw meats and organs, this steam dried formula preserves the natural integrity and rich flavor of the ingredients.
The addition of pumpkin provides essential fiber. This aids healthy digestion, regular bowel movements, and optimal nutrient absorption for your pet.
Every bag features delicious pillow-shaped bites. These offer a light crunch that makes it a convenient raw alternative—just scoop and serve.
This recipe contains no dried or rendered meats. It includes added prebiotics to ensure long-term digestive health and immune system support.
Rich in Omega-3 fatty acids, this diet supports brain and heart health. It also maintains a shiny coat and healthy skin for all breeds.
Glucosamine and Chondroitin are included to aid joint repair. These elements are crucial for active puppies and maintaining mobility in senior dogs.
Ingredients: Beef, Beef Lung, Beef Tripe, Beef Liver, Beef Heart, Beef Plasma, Beef Spleen, Beef Bone (Source of Glucosamine and Chondroitin Sulfate), Lecithin, Beef Fat, Dried Green Peas, Dried Green Lentils, Pumpkin, Beef Cartilage, Dried Pumpkin, Dried Apple Pomace, Natural Flavour, Dried Quinoa, Fish Oil, Rutabaga, Carrot, Beets, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Chicory Root, Dried Kelp, Choline Chloride, Salt, Preservative (Citric Acid, Mixed Tocopherols), Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid), Rosemary Extract.
While your dog might enjoy a gourmet beef wellington, this biologically appropriate beef diet is much better for their specific needs.
Suitable for dogs requiring a high-meat, grain-free diet. It is ideal for those with sensitivities to grains or common proteins.
Choose this sustainable, high-protein diet that supports energy levels and lean muscle growth daily.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 3-6 business days after processing and shipping Melbourne, and Sydney Metro: 3-6 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped two business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.