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Estimated to be delivered within 7 business days.
Introducing the Ona’s Cottage Premium Multi-Level Cat Tower with Cat Scratching Posts – a tall, multi-level playground for your furry friend.Pet Room recommends this taller cottage-style tower for households that want generous lounging space alongside everyday scratch zones.
This large cat scratcher tower stands 1.58m tall and offers five spacious platforms for climbing, exploring, and lounging.If you’re choosing a cat tree for large cats, the extra height and roomier platforms make it easier for bigger bodies to stretch out and settle comfortably.
Each level is wrapped in plush teddy fleece, providing cozy spots to rest and soft scratching surfaces that your cat will love.
Sturdy sisal-wrapped posts serve as built-in cat pole scratchers (scratching post scratchers) for healthy claw maintenance, while tunnels, cubbies, observation decks, and a swinging hammock add endless entertainment
Multi-Level Exploration: Ona’s Cottage Multi-Tier Cat Tree 's five spacious form a tall cat scratcher tower, giving your cat plenty of room to climb, explore, and lounge.
Durable Build: Made from high-quality chipboard for a stable, sturdy structure. This Ona’s Cottage Multi-Tier Cat Tree is a large cat scratcher tower stands up to enthusiastic play and multiple cats.
Soft Plush Comfort: Each platform is lined with plush teddy fleece, creating cozy lounging spots and gentle scratching surfaces that your cat will love.
Engaging Features: Includes tunnels, cubbies, perches, and a hanging hammock for endless entertainment and climbing fun for your cat.
Built-In Scratchers: Sturdy sisal-wrapped poles act as integrated cat pole scratchers (scratching post scratchers) to satisfy your cat’s natural urge to scratch.
Cat-Friendly Design: This large cat scratcher tower caters to natural feline instincts, providing places to climb, hide, scratch and relax to keep your cat happy and active.
Each feature of the Ona’s Cottage Multi-Tier Cat Tree is designed with your cat’s happiness in mind: it’s a tall cat scratcher and cozy lounge all in one, giving your pet ample space and scratcher surfaces to stay active and content. The blend of large cat scratcher design and plush comfort makes it perfect for cats of all ages and sizes.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Standard Delivery - Australia Post/Couriers Please/Sendle Standard shipping cost: Based on your postcode Free VIC standard shipping over: AUD 79 -VIC
For orders under $79, we charge a $6.99 flat shipping fee. For orders over $79, we provide free standard shipping. - ACT/NSW/TAS/NT/QLD/SA/WA Rates shown at checkout are based on your address and the order’s weight and dimensions.
Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 3-6 business days after processing and shipping Melbourne, and Sydney Metro: 3-6 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped two business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
We currently offer free shipping within Victoria (VIC) for orders over $79 AUD.
For customers located outside of Victoria, a shipping fee will apply. This fee is calculated based on the parcel’s size, weight, and delivery postcode.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
Sendle – Ideal for metro and residential deliveries, with carbon-neutral shipping.
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com
SMS: Text your request to 0415 056 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.