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Free standard VIC shipping on orders over $79
Estimated to be delivered within 7 business days.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product Description:
What’s In The Box:
Tips for Introducing Your Cat to the Furbulous Smart Litter Box
1. Initial Setup: During the initial setup phase, operate the litter box without your cat present. This prevents them from being startled by the movement and noise of the automatic cleaning process.
2. Familiarize with Scent: Start by adding some used litter from your cat’s previous litter box into the Furbulous Smart Litter Box. This will help your cat recognize the scent and associate the new box with their regular toileting spot.
3. Manual Mode Introduction: Initially, set the litter box to manual mode. This allows you to control when the cleaning happens and avoid automatic cycles that could startle your cat right after use. Let your cat see the litter box without any movement initially.
4. Gradual Automation: Once your cat seems comfortable using the litter box in manual mode, gradually introduce the automatic cleaning function. Ensure this change is gradual to allow your cat time to adjust without stress.
The auto-pack function can only be used with the Furbulous Cat Litter Box Garbage Bags. If you choose to use your own garbage bags, the auto-pack function will not be available.
Note: Additional shipping fees apply for rural areas. Please check the final shipping cost at checkout.
Change of Mind Return Policy
If you change your mind about your purchase, you can return the Furbulous Smart Litter Box under the following conditions:
1. Return Window: You must return the product within 14 days of purchase. Please note that the return for a change of mind may incur a restocking fee.
2. Condition of Product: The item must be returned in its original condition, unopened and unused. The product, along with all included accessories and components, must be in their original packaging, undamaged and without any defects.
3. Packaging: Preserve the original packaging. Packaging should be intact and undamaged to qualify for a return.
4. Proof of Purchase: Keep your receipt or proof of purchase to facilitate the return process.
Please contact our customer service team if you need to initiate a return or if you have any questions about the process. We aim to make your experience as seamless as possible.
Standard Delivery - Australia Post/Couriers Please/Sendle Standard shipping cost: Based on your postcode Free VIC standard shipping over: AUD 79 -VIC For orders under $79, we charge a $6.99 flat shipping fee. For orders over $79, we provide free standard shipping. - ACT/NSW/TAS/NT/QLD/SA/WA Rates shown at checkout are based on your address and the order’s weight and dimensions. Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day. Standard delivery time: 3-6 business days after processing and shipping Melbourne, and Sydney Metro: 3-6 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped two business days later. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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