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Estimated to be delivered within 1-3 business days.
Free QLD/NSW/TAS Metro standard shipping on orders over $129
Estimated to be delivered within 3-5 business days.
One side carries sharp stainless steel cutting blades set between fine-toothed comb rows — designed to slice through stubborn, tightly packed mats and dead tangles quickly, with a single pass doing what would otherwise take several minutes of manual picking. The other side works the same comb teeth but without the cutting function, lifting and removing loose floating coat and surface debris after the knots are gone. The dual-sided design means you're not switching between two tools mid-session, which matters more when your cat or dog has decided they've tolerated enough already.
The blade tips are fully rounded — not just the outer edges, but across every individual cutting tip. The product images include a balloon-scraping test demonstrating that the blade can drag across a balloon surface without breaking it. For dogs and cats with thin or sensitive skin, this is the practical difference between a dematting blade that causes nicks during use and one that doesn't. The cut happens from the sides of the blade as it passes through a mat, not from direct tip pressure against skin.
TPR non-slip handle provides grip stability across dry or slightly damp hands. A hanging hole at the base keeps it accessible on a hook rather than buried in a drawer. Lemon yellow and warm orange colourway.
Dual-Sided Design — Two Functions, One Tool One side: sharp stainless steel cutting blades for slicing through mats and stubborn tangles quickly. Opposite side: fine-tooth comb rows for lifting loose floating coat and finishing after dematting.
Round-Tip Blades — Skin-Safe Cutting Every blade tip is smooth and rounded rather than pointed. The cutting action comes from the blade edges passing through matted fur, not from tip pressure against skin. Demonstrated skin-safe in balloon scratch testing.
Sharp Stainless Steel Cutting Blades Cuts through tight, stubborn mats efficiently — reducing the number of passes needed and shortening the grooming session for both owner and pet.
Effective Floating Coat Removal The comb side lifts and removes loose undercoat, significantly reducing the amount of fur that ends up on furniture and clothing between grooming sessions.
TPR Non-Slip Handle Textured rubber grip provides stable, comfortable hold across the full length of the grooming session — including when hands are slightly damp.
Hanging Hole at Base Simple hook storage keeps the comb accessible and out of the way when not in use.
| Detail | Spec |
|---|---|
| Blade Material | Stainless steel |
| Blade Tips | Rounded (skin-safe) |
| Sides | Dual — dematting blades / deshedding comb |
| Handle Material | TPR non-slip grip |
| Storage | Hanging hole at base |
| Colour | Lemon yellow + warm orange |
| Suitable For | Cats and dogs |
For mats and tangles: Use the blade side. Work from the outer edges of the mat inward, using short strokes rather than dragging through from one end. This reduces pulling on the surrounding coat and skin.
For loose coat: Once mats are cleared, switch to the comb side. Work in the direction of hair growth with longer, smoother strokes to lift and remove floating undercoat from the surface.
For sensitive areas: Use lighter pressure around the belly, armpits, and behind the ears — the areas where mats form first and where skin tends to be thinner.
Cleaning: Remove trapped fur from between the teeth after each use. A fine-tooth pull or old toothbrush works well for this.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 3-6 business days after processing and shipping Melbourne, and Sydney Metro: 3-6 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped two business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.