









Free VIC Metro standard shipping on orders over $79
Estimated to be delivered within 1-3 business days.
Free QLD/NSW/TAS Metro standard shipping on orders over $129
Estimated to be delivered within 3-5 business days.
Keep your pet's water pristine with AIWO pet fountain filters. These are specifically tailored for the Little Bee Wired Series fountains.
These filtration units act as your first line of defense. They ensure your cat or dog enjoys water as refreshing as a spring.
Don't let "hard" tap water or stray debris compromise your pet's health. Our multi-stage system physically and chemically purifies every single drop.
Healthy hydration is as vital as "dog training" for a happy life. Our filters protect the urinary tract and encourage pets to drink more.
Clean water leads to "healthy paws" and vibrant energy. This filtration system removes impurities that could lead to long-term health issues.
Our filters feature a high-performance blend of Activated Carbon and Ion Exchange Resin. High-Density Cotton removes floating debris and hair.
This powerful combination effectively removes chlorine and heavy metals. It also neutralizes odors, making the water much more appealing to pets.
Precision Gen 1 Engineering ensures a perfect fit for Little Bee Wired models. There is no bypass, so 100% of water passes through the media.
These replacements provide essential urinary and kidney support. They soften tap water to help prevent harmful crystal formation.
The materials used are food-grade and non-toxic. We prioritize a safe drinking environment for every furry member of your family.
Maintenance is effortless with no tools required. The simple “drop-in” design allows you to refresh the fountain in less than 30 seconds.
Regularly replacing your fountain components ensures consistent flow. Your pet will always have access to oxygenated, filtered water.
| Feature | Recommendation |
| Compatibility | AIWO Gen 1 Wired (Little Bee Edition) |
| Replacement Frequency | Every 2–4 weeks |
| Preparation | Rinse under cold water for 60 seconds before use |
| Benefits | Odor removal, water softening, debris filtration |
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 3-6 business days after processing and shipping Melbourne, and Sydney Metro: 3-6 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped two business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.